I’m Mihir, an expert in User Experience Strategy and Digital Transformation with over 12 years of experience. I’ve spent this time:
- Crafting customer experiences
- Setting up and scaling design teams, including at a design agency with over 70 designers
- Establishing design operations to support Agile product teams
- Worked with clients across various industries and countries around the world.
Read about my skills: Team Management & Mentorship | Recruitment, Training and Retention | Agile Design Operations | UX Strategy | Usability Audit | Design | Wireframe | Prototype | Usability Study | Documentation
About Me
The most significant achievement in my professional life has been the impact I have had on 70+ designers at Fractal Ink Design and Consultancy where I was overseeing their hiring, training, and professional development at the company. I have also worked on projects for clients belonging to banks & financial institutions, legal startups, ecommerce and lifestyle companies, and many more – helping strategize the customer experience strategy and digital transformation roadmaps, as well as research based design of digital and beyond-digital experiences.
I have created and successfully run an Apprenticeship Training Program to recruit 15 designers and provide them with the training and support to get them started in their career as design consultants at Fractal Ink. I am available for consultations and conversations. Besides my work, I actively engage with the UX community wherever I am. You can check out my work history on my Linkedin profile or view my resume.